Shipping and fulfilment:

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We ship worldwide consequently it will take varying times for items to reach different parts of the world. 

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We are based in the UK so UK delivery it typically around 2-5 days and international orders to countries like USA take around 2 weeks on average. 

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All items are sent via tracked / recorded shipment so buyers can be confident when purchasing from the website and track their orders to their house. 

 

Please reach out to use via live chat if you have any questions about shipping. It may take an extended time to ship goods as most goods are made to order and require a number of days to be created before shipped. Once you receive your tracking number you will be able to track your order though the postal system until final delivery. 
The Return and Exchange is at the the discretion of the seller as all items on the website are custom made. but using the live chat will let buyers ask for updates on their order or ask for a return if the seller accepts. if the item if defective the buyer must prove the item is defective with photos and or video and let the seller have the item for inspection too. then the seller can send another item out to replace it . the seller will triple check the item to make sure it is not defective before it is shipped to ensure it is not a problem again. but no refund is guaranteed. 

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